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人力资源管理 第10版 双语教学版PDF|Epub|txt|kindle电子书版本网盘下载
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- O.C.费雷尔,杰弗里·赫特,琳达·费雷尔 著
- 出版社: 北京:人民邮电出版社
- ISBN:9787115475992
- 出版时间:2018
- 标注页数:103页
- 文件大小:23MB
- 文件页数:114页
- 主题词:人力资源管理-双语教学-教材-汉、英
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图书目录
CHAPTER 1 Motivating the Workforce2
Enter the World of Business Mars Incorporated:Where Employees Love to Work3
Introduction4
Nature of Human Relations4
Historical Perspectives on Employee Motivation7
Classical Theory of Motivation7
The Hawthorne Studies7
Theories of Employee Motivation9
Maslow’s Hierarchy of Needs9
Herzberg’s Two-Factor Theory11
McGregor’s Theory X and Theory Y12
Theory Z13
Equity Theory14
Expectancy Theory15
Strategies for Motivating Employees16
Behavior Modification16
Job Design16
Importance of Motivational Strategies20
So You Think You May Be Good at Motivating a Workforce21
Review Your Understanding22
Revisit the World of Business22
Learn the Terms22
Check Your Progress23
Get Involved23
Build Your Skills:Motivating23
Solve the Dilemma:Motivating to Win24
Build Your Business Plan:Motivating the Workforce24
See for Yourself Videocase:The Container Store’ s Secret to Success:Employee Satisfaction24
Team Exercise25
CHAPTER 2 Organization, Teamwork, and Communication26
Enter the World of Business CarMax Uses Decentralized Structure to Support Teamwork27
Introduction28
Organizational Culture28
Developing Organizational Structure30
Assigning Tasks31
Specialization31
Departmentalization32
Assigning Responsibility35
Delegation of Authority36
Degree of Centralization36
Span of Management38
Organizational Layers38
Forms of Organizational Structure39
Line Structure39
Line-and-Staff Structure40
Multidivisional Structure40
Matrix Structure41
The Role of Groups and Teams in Organizations42
Committees43
Task Forces43
Teams44
Communicating in Organizations45
Formal Communication46
Informal Communication Channels47
Monitoring Communications47
Improving Communication Effectiveness48
So You Want a Job in Managing Organizational Culture, Teamwork, and Communication49
Review Your Understanding49
Revisit the World of Business50
Learn the Terms50
Check Your Progress50
Get Involved51
Build Your Skills: Teamwork51
Solve the Dilemma: Quest Star in Transition52
Build Your Business Plan: Organization, Teamwork, and Communication52
See for Yourself Videocase: Zappos Creates Organizational Structure and Culture with Teams53
Team Exercise53
CHAPTER 3 Managing Human Resources54
Enter the World of Business The Recruitment Process of Cirque du Soleil55
Introduction56
The Nature of Human Resources Management56
Planning for Human Resources Needs56
Recruiting and Selecting New Employees57
Recruiting57
Selection59
Legal Issues in Recruiting and Selecting62
Developing the Workforce64
Training and Development64
Assessing Performance65
Turnover67
Compensating the Workforce68
Financial Compensation69
Benefi ts71
Managing Unionized Employees73
Collective Bargaining75
Resolving Disputes76
The importance of Workforce Diversity77
The Characteristics of Diversity77
Why Is Diversity Important?78
The Benefi ts of Workforce Diversity80
Affirmative Action80
Trends in Management of the Workforce81
So You Want to Work in Human Resources83
Review Your Understanding83
Revisit the World of Business84
Learn the Terms84
Check Your Progress85
Get Involved85
Build Your Skills: Appreciating and Valuing Diversity85
Solve the Dilemma: Morale among the Survivors87
Build Your Business Plan: Managing Human Resources87
See for Yourself Videocase: The Importance of Hollywood Labor Unions88
Team Exercise88
Appendix Personal Career Plan89
Notes95
Glossary99
Photo Credits103