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秘书英语
  • 王茹,胡燕,左项金主编;关丽,陈莺副主编 著
  • 出版社: 北京:中国人民大学出版社
  • ISBN:9787300138367
  • 出版时间:2011
  • 标注页数:245页
  • 文件大小:26MB
  • 文件页数:254页
  • 主题词:秘书-英语-高等职业教育-教材

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图书目录

Part Ⅰ Listening & Speaking for Secretary3

Chapter One Reception3

Section 1 At the Office3

Section 2 At the Airport8

Section 3 Having Business Dinner13

Chapter Two Business Communication on the Phone18

Section 1 Making Appointments18

Section 2 Making Reservations22

Section 3 Seeking Information27

Chapter Three Office Automation31

Section 1 Office Facilities Management31

Section 2 Office Software Application35

Section 3 Web-office40

Chapter Four Management of Business45

Section 1 Something Urgent45

Section 2 Letters Processing49

Section 3 Business Travel Arrangement54

Chapter Five Conference Arrangement59

Section 1 Before the Conference59

Section 2 During the Conference63

Section 3 Post-conference68

Chapter Six International Business Negotiation73

Section 1 Preparing Stage73

Section 2 Materially Negotiable Stage77

Section 3 Agreement Concluding & Executing Stage81

Part Ⅱ Reading for Secretary89

Chapter One Be a Qualified Secretary89

Section 1 Cultural Awareness89

Section 2 How to Be a Qualified Secretary91

Section 3 What Should a Secretary Do in the Office95

Chapter Two Reception99

Section 1 Cultural Awareness99

Section 2 What Makes a Secretary a Good Receptionist101

Section 3 Business Dinner Etiquette106

Chapter Three Secretarial English for Telephone Use110

Section 1 Cultural Awareness110

Section 2 Phone Call Etiquette112

Section 3 Telephone Communication Skills116

Chapter Four Office Automation121

Section 1 Cultural Awareness121

Section 2 Knowing Office Automation123

Section 3 Suggestions on Electronic Filing127

Chapter Five Conference Arrangement131

Section 1 Cultural Awareness131

Section 2 Meeting Arrangement132

Section 3 Cross-cultural Negotiation Meeting137

Chapter Six International Business Negotiation141

Section 1 Cultural Awareness141

Section 2 Overview of International Business Negotiation143

Section 3 What Should a Secretary Do for Business Negotiation147

Part Ⅲ Writing for Secretary155

Chapter One Office Documents155

Section 1 Announcement155

Section 2 Memos159

Section 3 Meeting Minutes163

Chapter Two Ceremonial Documents169

Section 1 Letters of Thanks169

Section 2 Letters of Apologies173

Section 3 Letters of Congratulations176

Chapter Three Social Documents(Ⅰ)181

Section 1 Letters of Inquiry181

Section 2 Letters of Request185

Section 3 Letters of Complaint189

Chapter Four Social Documents(Ⅱ)194

Section 1 Letters of Recommendation194

Section 2 Letters of Invitation198

Section 3 Letters of Job Application202

Chapter Five Human Resources Documents207

Section 1 Enrollment207

Section 2 Internal Transfer212

Section 3 Termination of Employment216

Chapter Six Business Documents221

Section 1 Establishing Business Relations221

Section 2 Inquiries,Offers & Counter-offers225

Section 3 Orders & Contracts229

Appendix237

Appendix Ⅰ 国家秘书职业资格英语考试简介237

Appendix Ⅱ 涉外秘书英语考试模拟试题及参考答案239

参考文献245

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