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秘书英语PDF|Epub|txt|kindle电子书版本网盘下载
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- 王茹,胡燕,左项金主编;关丽,陈莺副主编 著
- 出版社: 北京:中国人民大学出版社
- ISBN:9787300138367
- 出版时间:2011
- 标注页数:245页
- 文件大小:26MB
- 文件页数:254页
- 主题词:秘书-英语-高等职业教育-教材
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图书目录
Part Ⅰ Listening & Speaking for Secretary3
Chapter One Reception3
Section 1 At the Office3
Section 2 At the Airport8
Section 3 Having Business Dinner13
Chapter Two Business Communication on the Phone18
Section 1 Making Appointments18
Section 2 Making Reservations22
Section 3 Seeking Information27
Chapter Three Office Automation31
Section 1 Office Facilities Management31
Section 2 Office Software Application35
Section 3 Web-office40
Chapter Four Management of Business45
Section 1 Something Urgent45
Section 2 Letters Processing49
Section 3 Business Travel Arrangement54
Chapter Five Conference Arrangement59
Section 1 Before the Conference59
Section 2 During the Conference63
Section 3 Post-conference68
Chapter Six International Business Negotiation73
Section 1 Preparing Stage73
Section 2 Materially Negotiable Stage77
Section 3 Agreement Concluding & Executing Stage81
Part Ⅱ Reading for Secretary89
Chapter One Be a Qualified Secretary89
Section 1 Cultural Awareness89
Section 2 How to Be a Qualified Secretary91
Section 3 What Should a Secretary Do in the Office95
Chapter Two Reception99
Section 1 Cultural Awareness99
Section 2 What Makes a Secretary a Good Receptionist101
Section 3 Business Dinner Etiquette106
Chapter Three Secretarial English for Telephone Use110
Section 1 Cultural Awareness110
Section 2 Phone Call Etiquette112
Section 3 Telephone Communication Skills116
Chapter Four Office Automation121
Section 1 Cultural Awareness121
Section 2 Knowing Office Automation123
Section 3 Suggestions on Electronic Filing127
Chapter Five Conference Arrangement131
Section 1 Cultural Awareness131
Section 2 Meeting Arrangement132
Section 3 Cross-cultural Negotiation Meeting137
Chapter Six International Business Negotiation141
Section 1 Cultural Awareness141
Section 2 Overview of International Business Negotiation143
Section 3 What Should a Secretary Do for Business Negotiation147
Part Ⅲ Writing for Secretary155
Chapter One Office Documents155
Section 1 Announcement155
Section 2 Memos159
Section 3 Meeting Minutes163
Chapter Two Ceremonial Documents169
Section 1 Letters of Thanks169
Section 2 Letters of Apologies173
Section 3 Letters of Congratulations176
Chapter Three Social Documents(Ⅰ)181
Section 1 Letters of Inquiry181
Section 2 Letters of Request185
Section 3 Letters of Complaint189
Chapter Four Social Documents(Ⅱ)194
Section 1 Letters of Recommendation194
Section 2 Letters of Invitation198
Section 3 Letters of Job Application202
Chapter Five Human Resources Documents207
Section 1 Enrollment207
Section 2 Internal Transfer212
Section 3 Termination of Employment216
Chapter Six Business Documents221
Section 1 Establishing Business Relations221
Section 2 Inquiries,Offers & Counter-offers225
Section 3 Orders & Contracts229
Appendix237
Appendix Ⅰ 国家秘书职业资格英语考试简介237
Appendix Ⅱ 涉外秘书英语考试模拟试题及参考答案239
参考文献245