普通高等教育“十二五”系列规划教材 酒店英语PDF|Epub|txt|kindle电子书版本网盘下载

普通高等教育“十二五”系列规划教材 酒店英语PDF格式电子书版下载

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Unit 1 Taking room reservations1

Goals2

Warm-up2

Part Ⅰ Taking a reservation3

Part Ⅱ Confirming4

Part Ⅲ Grammar focus5

Part Ⅳ Activities6

Part Ⅴ Additional Words and expressions7

Part Ⅵ Listening scripts7

Unit 2 Check-in9

Goals10

Warm-up10

Part Ⅰ Checking into a hotel10

Part Ⅱ I am traveling with a lot of jewelry12

Part Ⅲ Grammar focus14

Part Ⅳ Activities14

Part Ⅴ Additional words and expressions15

Part Ⅵ Listening scripts15

Unit 3 Talking about hotel facilities17

Goals18

Warm-up18

Part Ⅰ Could you tell me about the facilities in the hotel19

Part Ⅱ Facilities about your hotel20

Part Ⅲ Grammar focus21

Part Ⅳ Activities22

Part Ⅴ Additional words and expressions23

Part Ⅵ Listening scripts23

Unit 4 Giving directions inside the hotel25

Goals26

Warm-up26

Part Ⅰ Excuse me,where is the fitness center26

Part Ⅱ The exchange bureau is in the basement27

Part Ⅲ Grammar focus28

Part Ⅳ Activities28

Part Ⅴ Additional words and expressions29

Part Ⅵ Listening script29

Unit 5 Giving directions outside the hotel31

Goals32

Warm-up32

Part Ⅰ I'd like to go shopping32

Part Ⅱ I'd like to travel in the city34

Part Ⅲ Grammar focus35

Part Ⅳ Activities36

Part Ⅴ Additional words and expressions36

Part Ⅵ Listening scripts37

Unit 6 Tour recommendation39

Goals40

Warm-up40

Part Ⅰ Could you recommend some itineraries for me42

PartⅡ I'd like to visit something typically Chinese43

Part Ⅲ Grammar focus45

Part Ⅳ Activities46

Part Ⅴ Additional words and expressions46

Part Ⅵ Listening scripts46

Unit 7 In the restaurant49

Goals50

Warm-up50

Part Ⅰ Do you have a reservation51

Part Ⅱ Welcome to Bird-nestle Restaurant52

Part Ⅲ Grammar focus53

Part Ⅳ Activities54

Part Ⅴ Additional words and expressions54

Part Ⅵ Listening scripts54

Unit 8 Introducing dishes57

Goals58

Warm-up58

Part Ⅰ Would you prefer something light or strong59

Part Ⅱ Introducing dishes60

Part Ⅲ Grammar focus60

Part Ⅳ Activities61

Part Ⅴ Additional words and expressions62

Part Ⅵ Listening scripts64

Unit 9 In the bar67

Goals68

Warm-up68

Part Ⅰ Welcome to Energy68

Part Ⅱ Would you care for something to drink69

Part Ⅲ Grammar focus70

Part Ⅳ Activities71

Part Ⅴ Additional words and expressions71

Part Ⅵ Listening scripts72

Unit 10 Business center facilities75

Goals76

Warm-up76

Part Ⅰ Can you tell me about your facilities in the business center77

Part Ⅱ Can you introduce me your conference facilities77

Part Ⅲ Grammar focus80

Part Ⅳ Activities80

Part Ⅴ Additional words and expressions81

Part Ⅵ Listening scripts81

Unit 11 Room service83

Goals84

Warm-up84

Part Ⅰ Can I order something from the kitchen84

Part Ⅱ Could you bring up a couple of meals85

Part Ⅲ Grammar focus86

Part Ⅳ Activities86

Part Ⅴ Additional words and expressions87

Part Ⅵ Listening scripts87

Unit 12 Handling complaints89

Goals90

Warm-up90

Part Ⅰ What's going on down there91

Part Ⅱ There is something wrong with the air-conditioner93

Part Ⅲ Grammar focus94

Part Ⅳ Activities95

Part Ⅴ Additional words and expressions95

Part Ⅵ Listening scripts95

Unit 13 Handling problems97

Goals98

Warm-up98

Part Ⅰ My room hasn't been cleaned99

Part Ⅱ I promise what occurred to you will never repeat101

Part Ⅲ Grammar focus102

Part Ⅳ Activities102

Part Ⅴ Additional words and expressions103

Part Ⅵ Listening scripts103

Unit 14 Paying bills105

Goals106

Warm-up106

Part Ⅰ Could l have the bill,please107

Part Ⅱ How would you like to make payment108

Part Ⅲ Grammar focus109

Part Ⅳ Activities110

Part Ⅴ Additional word and expressions110

Part Ⅵ Listening scripts111

Unit 15 Handling payment queries113

Goals114

Warm-up114

Part Ⅰ I think there is a mistake114

Part Ⅱ This number is ridiculous115

Part Ⅲ Grammar focus116

Part Ⅳ Activities117

Part Ⅴ Additional words and expressions117

Part Ⅵ Listening scripts117

Unit 16 Job application121

Goals122

Warm-up122

Part Ⅰ Writing your cover letter123

Part Ⅱ Thank you for coming in to register with the agency124

Part Ⅲ Grammar focus126

Part Ⅳ Activities127

Part Ⅴ Additional word and expressions127

Part Ⅵ Listening scripts127

Unit 17 Job interviewing129

Goals130

Warm-up130

Part Ⅰ Presenting yourself at an interview130

Part Ⅱ Do you have any questions about us131

Part Ⅲ Grammar focus132

Part Ⅳ Activities133

Part Ⅴ Additional Word and expressions133

Part Ⅵ Listening scripts133

Unit 18 Health and entertainment137

Goals138

Warm-up138

Part Ⅰ Where can I find this kind of place in your hotel139

Part Ⅱ Is there a KTV in your hotel139

Part Ⅲ Grammar focus140

Part Ⅳ Activities141

Part Ⅴ Additional words and expressions141

Part Ⅵ Listening scripts141

Unit 19 Sales and marketing143

Goals144

Warm-up144

Part Ⅰ I'd like to talk to you about booking144

Part Ⅱ I hope you can offer us the lowest price145

Part Ⅲ Grammar focus145

Part Ⅳ Activities146

Part Ⅴ Additional words and expressions147

Part Ⅵ Listening scripts147

Unit 20 Emergencies149

Goals150

Warm-up150

Part Ⅰ My son is having a high fever151

Part Ⅱ I have been vomiting all the morning152

Part Ⅲ Grammar focus152

Part Ⅳ Activities153

Part Ⅴ Additional words and expressions153

Part Ⅵ Listening scripts154

Appendix156

Exercises165

参考答案200